Tag Archives: India

Series 2, episode 3 – In India, a group of medical and nursing students bring quality improvement skills in their life and work



Chhavi Sharma, a medical student at the Lady Hardinge Medical College in New Delhi, explains how learning Quality Improvement skills, in addition to her clinical skills, is changing the way she approaches patients, and preparing her to be a better medical professional.

Chhavi is a founding member of  Be the Change,  a group of medical and nursing students committed to improving quality of care and supported by India’s Nationwide Quality of Care Network.


Series 1, episode 3 – Building trust between families and health care workers to care for sick and small newborns in India



What can anxious parents of small and sick newborns do to care for their baby, in a health facility? And how does their willingness to help go down with health workers?

Professor Arti Maria, Head of Neonatology at the Ram Manohar Lohia Hospital, in New Delhi, India has, for over a decade, been pioneering a family participatory care approach, to involve parents and relatives in caring for sick and small newborns. She tells us about the challenges, the impact on the experience of care, and how this approach has changed the power balance between providers and beneficiaries of care.