Tag Archives: episode 2

Series 2, episode 2 – In Ghana, a simple tool designed to engage communities helped increase the transparency, accountability and quality of care in health services



Emmanuel Ayire Adongo, from the World Health Organisation Country Office in Ghana explains how a simple tool – a scorecard, building on an existing policy and community engagement structures – has made it possible to engage communities in the planning, roll-out and assessment of health services. From community representatives touring facilities, to community members pitching in to improve the infrastructure, listen to the impact this tool had on the involvement of the community, the accountability of the health system, and, ultimately, the quality of care.

The Policy, Planning, Monitoring and Evaluation Division (PPME) of the Ghana Health Service is now planning to expand the roll-out of the scorecard country wide.


Series 1, episode 2 – Water and sanitation for a better experience of care in Malawi



 

Health facilities need to have access to water, sanitation, energy, as well as supplies of medicines and equipment to deliver quality care to women and newborns. These pre-requisites are a part of the World Health Organization’s standards for improving quality of maternal and newborn health in health facilities.

Natasha Mwenda, Manager of the Deliver Life project in Malawi, which is run by WaterAid and supported by the UK’s Department of International Development (DfID), explains how increased access to water, sanitation and hygiene impacts quality of care for mothers and newborns.

For more on the Quality of Care Network: www.qualityofcarenetwork.org